I’ve been coming here for about a year or so, I have to be honest, I haven’t had the best luck. Few times, including today, I wanted to give up and find a new place BUT I’ve meant the sweetest, caring, compassionate, hard working, goes out of her way to make things right......her name is Kim. She has gone above and beyond to take care of things that weren’t taken care of before. And for that I will continue to come, because I know I can count on her. Thank you Kim for caring about me as a patient and a customer. You have touched my heart with your listening ear, kindness and have always cared about my concerns. I wish everyone was like you! I’m grateful and thankful for you. More
Great first impression! I initially received a referral from my PCP to another dermatology clinic but, after reading some of the reviews and asking around, I made the decision to cancel that referral and find another clinic in my network. I chose this one based on the good reviews here and elsewhere. I was seen by Daniella Arellano PA-C for hair loss/thinning. She listened to everything I had to say and presented various options we could take. No pressure to dive balding-head first into some expensive procedure, but I am happy that I was presented with a few paths to pursue without ruling out any of them for future consideration. I even had some medical questions a week after my appointment so I called and left a message, and I received a call back the same day with answers.This was my first time at this office. It was very clean and everyone I encountered from check-in to check-out was very nice. Located on Sonterra ACROSS from the Methodist hospital - navigation kept wanting me to go TO the hospital!I have only given it 4 stars because I don’t know yet if the visit will fix my issue and I did not want to mislead anyone by giving the impression they can fix EVERYTHING immediately. Maybe they can... and then it will be a 5! More
This was my first time at this office. Very clean. Nice, newer office. Located in north San Antonio near Methodist hospital. Practicing social distancing, sanitizing, etc. Everyone was very friendly. Very short wait time. Practice seems well organized. Will definitely return. More
I had Teresa do my miradry procedure, but let me give you some backstory.My first date meeting my now wife was super embarrassing. I remember excusing myself to the bathroom, taking my shirt off and trying to dry my sweat marks from my shirt. It had become so bad, that anytime I would wear a button down...my pits would produce more moisture than the geysers at Yellowstone. Most recently, I had a board meeting on a webinar and everyone could see the wet marks even with keeping my arms down....so embarrassing.I tell you all of that to say, if you can relate at all....DO IT! The first day after was painful with swelling, until I cryo’d at TotalRegenCryo. I went axe throwing that evening with a long sleeve dress shirt on. It was the first time I’ve EVER wore a dress shirt that my underarms remained dry. Trust me, Miradry has changed my life and everyone at Sonterra was amazing. More
All staff members were uniquely pleasant. They all looked focused on patients, one checking people in, one taking calls, one checking patients out. It was a rhythm. Patients were in and out. I appreciate the consultation. This place didn’t up sell me. I left with my head high. The ladies definitely reminded me of my natural beauty. Couldn’t be happier. More
Sonterra Dermatology is AMAZING!! I have been to several dermatologists in San Antonio and this one is by far the best. Each time I have been in the office the staff have been friendly, professional, and wait times were extremely minimal. I have been working with Daniella Arellano, PA and she is just terrific. She is extremely knowledgeable, explains everything, provides compassionate care and never makes you feel rushed. I know due to COVID there were some issues with scheduling and getting through on the phone, but I booked online without issue. Previously, I had no issue with the office and getting scheduled quickly. Highly recommend this practice, especially Ms. Arellano! More
As Good as it Gets. Everyone at Sonterra Dermatology impressed me with the utmost professionalism. I could not have been happier with my first appointment. I was greeted with a polite smile and made to feel welcome immediately. Maribel took me in and treated me like Royalty. She was kind, courteous, extremely attentive, and genuinely concerned. Dr. Justin Bandino was exemplary. He is everything a Doctor should be. Before jumping in with canned solutions he first heard my story. He made what I now know were entirely accurate diagnosis. He explained the science to me in a way I immediately understood. I left knowing all would be better. I did more than find a dermatologist today, I made new friends. My family and I will be customers for life. More
I love, love, love Sonterra Dermatology and Dr. Garcia. My girls and I have been seeing her for about 4 years and could not be happier. Both of my girls skin looks great and she has them on a great regimen. The staff is always professional and knowledgeable and they go the extra mile to help you with what ever you may need. I also have to add that another great thing about this practice is that I have never waited more that 10 min. for my apt. time. That is a huge plus, as more times that not, you wait on most doctors. Thank you to Dr. Garcia and to your staff for running such a smooth and well oiled practice! More
Dr. Garcia and her staff provide knowledgeable, caring, well organized, courteous and thorough services. I have never had to wait longer than a few minutes for any appointment. Dr. Garcia never appears rushed and is always willing to answer my questions. I leave the office confident that my issues are being taken care of in the best way possible. Dr. Garcia is a consummate professional and her office and staff reflect her high standards. I highly recommend Sonterra Dermatology. More
Went in to establish care with Sonterra Dermatology. Waited maybe 15-20 minutes but nothing extreme and totally worth the wait. Dr. Moore was excellent! He took plenty of time with me and had a great bedside manner. He listened to all of my concerns. The front office staff was friendly and the girl who took me back was very personable and engaged in small talk which made me feel comfortable. Not to mention the office is beautiful! Love this place based on my first visit. More
Had my first appointment a couple days ago! Everything was very clean, staff was friendly and everybody was professional. I was prescribed an antibiotic and they called it in and I received it at my door the very next day! Will definitely be back in 6 weeks for my follow up appointment. More
Dr Garcia and her team are AMAZING. I came in with terrible terrible eczema, and they worked with me for MONTHS helping me find the perfect medication. We finally settled on dupixent and it has changed my life! Recently I have been having a hard time with my new insurance, and Dr. Garcia's nurse Cindy has worked with me- calling my insurance (which is never fun for anyone), getting me other medication in the mean time, and overall supporting me in fixing my skin. I am so thankful for Dr. Garcia and her entire staff. I would highly recommend to anyone suffering with any skin conditions- they are incredibly kind and understanding and willing to work with everyone! More
Dr Garcia and her team are AMAZING. I came in with terrible terrible eczema, and they worked with me for MONTHS helping me find the perfect medication. We finally settled on dupixent and it has changed my life! Recently I have been having a hard time with my new insurance, and Dr. Garcia’s nurse Cindy has worked with me- calling my insurance (which is never fun for anyone), getting me other medication in the mean time, and overall supporting me in fixing my skin. I am so thankful for Dr. Garcia and her entire staff. I would highly recommend to anyone suffering with any skin conditions- they are incredibly kind and understanding and willing to work with everyone! More
If only Facetune existed in reality and wasn't simply an app for social media.... Nonetheless I needed to go to a dermatologist after I noticed something was not quite right with my skin. Afraid I was going to be eaten alive from the inside out (I watch way too many horror movies), I decided to find a dermatologist who was in-network for Blue Cross Blue Shield. They were nice enough to squeeze me in the week of my inquiry which was very reliving as I was already down the rabbit hole of webmd. The wait wasn't long whatsoever and it is a very clean establishment. May I also add that everyone I ran into here that works here has like perfect skin. I was kinda creeper, sorry y'all, but was amazed at everyone's perfect skin. It makes sense though when you're a walking billboard to say. Now my skin problem wasn't on my face but was on my thighs (sorry for the explicit details) but I felt comfortable getting examined by the staff. They provide disposable "examining" clothes so it's easy for Doctor to check the problem area and they're sanitary. After a prompt examination they figured out everything and gave me the proper medications and had them filled at my preferred pharmacy. Everyone was super kind and I had a great follow-up session. I'm very happy to say all is resolved and I don't a flesh-eating disease; however, I found out you should wear loose swimwear time-to-time when swimming laps so you don't continuously irritate the skin if you swim frequently. More
If only Facetune existed in reality and wasn't simply an app for social media....Nonetheless I needed to go to a dermatologist after I noticed something was not quite right with my skin. Afraid I was going to be eaten alive from the inside out (I watch way too many horror movies), I decided to find a dermatologist who was in-network for Blue Cross Blue Shield. They were nice enough to squeeze me in the week of my inquiry which was very reliving as I was already down the rabbit hole of webmd.The wait wasn't long whatsoever and it is a very clean establishment. May I also add that everyone I ran into here that works here has like perfect skin. I was kinda creeper, sorry y'all, but was amazed at everyone's perfect skin. It makes sense though when you're a walking billboard to say.Now my skin problem wasn't on my face but was on my thighs (sorry for the explicit details) but I felt comfortable getting examined by the staff. They provide disposable "examining" clothes so it's easy for Doctor to check the problem area and they're sanitary.After a prompt examination they figured out everything and gave me the proper medications and had them filled at my preferred pharmacy. Everyone was super kind and I had a great follow-up session.I'm very happy to say all is resolved and I don't a flesh-eating disease; however, I found out you should wear loose swimwear time-to-time when swimming laps so you don't continuously irritate the skin if you swim frequently. More
I see Jennifer Conner here and she's so great. She's always friendly, a good listener, and she's quick but she doesn't make me feel rushed. She's treated my surly teenager, and did great at developing a rapport with him and treating his skin. The office is beautiful, the staff is nice and my appointments have been reasonably within their scheduled time. More
My son had a semi-urgent skin issue so I called and explained what was going on and even as a new patient the staff was able to get him in the same day to see Dr. Garcia. She was lovely, took her time and genuinely cared about what was going on with him. Even at another last minute follow-up because there were still issues she was great! Office staff was very friendly, it was clean office, and wait times were fine. I would recommend them! More
I have been been treated by Sonterra Dermatology for a rash around my eye. My whole face was swollen with the rash. Within one day of being treated my rash started to go away. When I arrived to the office I was treated quickly and did not have to wait. When visiting other dermatology offices in the same area I waited over 1/2 an hour. At this time my rash is gone and I have no signs of flair ups. More
Recently came here and did a procedure called Mira Dry. It eliminates the sweat glands from your underarms so you no longer have any embarrassing sweat stains or odor. I was so pleased with my results! I noticed within a day or so that I was no longer sweating or having any odor. Not only was the procedure pretty much painless but the experience from the staff was amazing as well. I was only in the office for about an hour and a half and went right back to work after my procedure. I love that because I didn't have to take off from work. And I had very minimal soreness after the procedure, kind of like being sore from a good workout at the gym. Overall I have to give 5 stars. I couldn't have asked for better results or a more professional office staff. Thanks Sonterra Dermatology. More
Jennifer Conner PA-C was extremely nice, compassionate, and sincere. Outstanding service in my book. Her staff was polite and helpful. Jennifer took the time to explain some medicines we brought in and the ones which she would be prescribing to us. She then took the time to write down all the instructions so my wife doesn't forget. Highly impressed with her service, level of care, and professionalism. We waited maybe 20-25 minutes from showing up to actually seeing Jennifer. We've definitely found our dermatologists! More
Dr. Annabelle Garcia is great - she is very knowledgeable and she knows what will get the best results, depending on what you are looking for. I had high hopes when I went in and I left feeling really great about it - and the results have been fantastic! If you are considering any of today's cosmetic procedures, I recommend you make an appointment with Sonterra Dermatology - in my opinion it is the best in the San Antonio area. More
I took my daughter Emma to Sonterra Dermatology for her eczema. I have visited with at least 10 dermatologist to try to find her help. Dr Garcia paid attention to me and my concerns. They did some simple test and FINALLY was able to find that staff was all over her skin and what was making the eczema so bad. They gave me simple solutions such as bath water with some bleach and some creams that have almost brought her skin problems to zero. I can't say enough about this place. They listen and care. After my consultation for my daughter I have made my own appointment for some cosmetic procedures such as cool sculpting. (if you haven't heard of it go to their website and check it out, its AMAZING!) This place 100% is the best in San Antonio. Thanks Dr. Garcia! Natalia D. More
I took my daughter Emma to Sonterra Dermatology for her eczema. I have visited with at least 10 dermatologist to try to find her help. Dr Garcia paid attention to me and my concerns. They did some simple test and FINALLY was able to find that staff was all over her skin and what was making the eczema so bad. They gave me simple solutions such as bath water with some bleach and some creams that have almost brought her skin problems to zero. I can't say enough about this place. They listen and care.After my consultation for my daughter I have made my own appointment for some cosmetic procedures such as cool sculpting. (if you haven't heard of it go to their website and check it out, its AMAZING!) This place 100% is the best in San Antonio. Thanks Dr. Garcia!Natalia D. More