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Patient Reviews

5.0 Review from M.D. Source: Google Sep 13 2024

"I have been going to Sonterra Dermatology for years and I would not go anywhere else. I love this place. All Staff and doctors are awesome. Dr Metzinger has always taken care of me. I would highly recommend Sonterra Dermatology. I am still a patient at Sonterra Dermatology and now they help me with creams and serums for my face to keep it looking youthful and at its best and my medical ( psoriasis) has been under control at its best. I can wear shorts and swimwear without having to worry about it. I love Sonterra Dermatology and I highly recommend it to my family and friends. 👍🏽"

5.0 Review from J.J. Source: Google Aug 20 2024

"I recently retired and went on Medicare. If you haven't gone through the process, it can be a nightmare. With my commercial insurance available through my employer gone, I learned that my copay for my medication was going to be $4159 every two month's. When I heard this I thought I would have a heart attack. This where I have to mention Veronica Hernandez a Patient Care Coordinator that works on weaving through the maze of insurance and coverages for the kinds of medications I am on. Veronica was extremely calm and reassuring as we worked through the process of researching how I could get assistance with these astronomical out of pocket costs. After several weeks of major anxiety on my part, Veronica was able to help secure the help I desparately needed and I will be able to continue my medication. For anyone that knows anything about psoriasis, it is a psychologically devastating condition. The fact that I will be able to continue taking my medication without interruption to my treatment is a real blessing. And I have Veronica to thank for her efforts, knowledge, patience and caring. Thank you Veronica!!"

5.0 Review from K.R. Source: Google Jun 01 2024

"Dr. Mitzinger is the best! She really cares about her patients. After having tried multiple biologics, I finally found one that works for me. Dr. Mitzinger makes sure I have access to get my expensive biologics for a never-ending skin condition. Thanks to her, I have clear skin, and my psoriasis is manageable. I also want to thank Veroncia for helping me with the copay assistance program."

5.0 Review from D.L. Source: Google May 11 2024

"I’ve been coming here since 2019 when I was diagnosed with skin cancer. I have seen Dr. Anabelle Garcia; PA Daniella Arellano; PA Erika Kelso and most recently Dr Jorge Hinojosa. The PAs are no longer there but regardless they were great. Every single person since I check in until I check out have always treated me well and made me feel cared for. All my skin screenings for cancer and psoriasis have been through and through! I love this practice so much that I recommend them to friends and family. My husband visited with Erika Kelso and he was very satisfied with the consultation. As always ñ, they answered our questions and explore options with us every time until we I d something that fits our needs. I will continue to come and keep recommending them every time I can."

5.0 Review from K.R. Source: Facebook May 03 2022

"I want to thank everyone at Sonterra Dermatology who has helped me get my Taltz injections. It has been a struggle with insurance denying the medication because they don't cover Taltz. Also, getting the run around from multiple pharmacies about who would fill the prescription was a pain. I have been without my medicine for months and started having psoriasis flare-ups. The dedicated staff at Sonterra Dermatology worked on an appeal for me with the insurance company. I am so grateful my medication finally got approved. I have tried multiple biologics, and Taltz was the only medication that would clear up my stubborn patches. Thank you, Sonterra Dermatology, for everything you did to help me. I got my medicine, and I hope to have clear skin again."

5.0 Review from K.R. Source: Facebook May 03 2022

"I want to thank everyone at Sonterra Dermatology who has helped me get my Taltz injections. It has been a struggle with insurance denying the medication because they don't cover Taltz. Also, getting the run around from multiple pharmacies about who would fill the prescription was a pain. I have been without my medicine for months and started having psoriasis flare-ups. The dedicated staff at Sonterra Dermatology worked on an appeal for me with the insurance company. I am so g… See more"

5.0 Review from B.J. Source: Facebook Jul 30 2021

"Dr. Garcia and her staff at Sonterra Dermatology have been helping me for many years and, frankly, they are the BEST. I have had numerous dermatologists over the last almost 50 years, and they all have been good, but these guys are the best. When dealing with biologics, you need someone in your corner to help navigate the process with the specialty pharmacy and your insurance carrier. In some instances, Dr. Garcia’s team has had to personally deal with these entities many times. They always diligently managed the process and have always got the job done. When I go in to their office, they know me. I am never waiting for more than a few minutes, and I am always greeted with a smile. Dr. Garcia is extremely knowledgeable and I appreciate her advice and recommendations. Most importantly, Dr. Garcia is very compassionate. She understands how challenging it is for patients to deal with, in my instance, a lifetime of psoriasis. They are all great and have my highest recommendation."

5.0 Review from J.U. Source: Facebook Apr 13 2018

"I have been to a lot of doctors: more than my share since I was diagnosed with several autoimmune diseases s little over 10 years ago. I was referred to Sonterra Dermatology by my rheumatologist because I had a… More psoriasis type condition on my scalp, apparently due to high inflammation levels because of my autoimmune diseases. At the same time I was being treated by a wound care center for an extremely large ulcer on my right ankle and their treatment was going nowhere. Dr. Groff took it upon herself to try to help me with this and has shown much compassion for my situation. She is one of the few doctors who I feel genuinely cares about me. She has somehow been able to get topical medications approved by my pharmacy insurance for larger quantities so that I pay less out of pocket. I would highly recommend her to anyone who wants a compassionate doctor who treats you like family and not just another patient."

5.0 Review from J.U. Source: Facebook Apr 13 2018

"I have been to a lot of doctors: more than my share since I was diagnosed with several autoimmune diseases s little over 10 years ago. I was referred to Sonterra Dermatology by my rheumatologist because I had a psoriasis type condition on my scalp, apparently due to high inflammation levels because of my autoimmune diseases. At the same time I was being treated by a wound care center for an extremely large ulcer on my right ankle and their treatment was going nowhere. Dr. Gro...ff took it upon herself to try to help me with this and has shown much compassion for my situation. She is one of the few doctors who I feel genuinely cares about me. She has somehow been able to get topical medications approved by my pharmacy insurance for larger quantities so that I pay less out of pocket. I would highly recommend her to anyone who wants a compassionate doctor who treats you like family and not just another patient."

5.0 Review from J.U. Source: Facebook Apr 13 2018

"I have been to a lot of doctors: more than my share since I was diagnosed with several autoimmune diseases s little over 10 years ago. I was referred to Sonterra Dermatology by my rheumatologist because I had a psoriasis type condition on my scalp, apparently due to high inflammation levels because of my autoimmune diseases. At the same time I was being treated by a wound care center for an extremely large ulcer on my right ankle and their treatment was going nowhere. Dr. Gro… See more"
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