"I came here in February and had a wonderful experience. I only waited about 10 minutes and a lovely PA treated me. She was very warm and engaging, I really appreciated it because I was initially anxious and uncomfortable about the procedure. We laughed a lot and although the process was quite painful, she definitely made it more bearable. Will be following up soon for a second!"
"I love Sonterra Dermatology!! They have helped my skin immensely. And when I come in for checkups, they are always so quick and efficient! Dr. Neiner is extremely helpful and kind."
"I had an appointment today and I was very satisfied with the professionalism of Dr.who I saw today. I thank her greatly and the nurse who assisted her. Both of the we’re really nice and professional."
"I really appreciate the efficiency of their office staff and my wait time was very minimal. Dr. Garcia is always kind, caring and very thorough. I always look forward to going here."
"Slight wait after scheduled appointment time (15 minutes) but they are very professional and display a positive attitude. He explained everything in detail, with positive recommendations for skin care that I had not considered."
"Today was a Follow-up visit with Dr. Metzinger for my Rosacea. Thanks to her recommendation on a different treatment plan, I have noticed an immense improvement. She is very thorough and knowledgeable! The staff personnel were awesome. I highly recommend Sonterra Dermatology and Dr. Metzinger."
"Dr Neiner was great, he addressed all my concerns and was able to provide solutions. His assistant was incredibly kind and helpful. They both made me feel at ease and comfortable. This was my first time seeing a dermatologist and I wish I had done this sooner."
"I was a new patient for Dr Neiner. I found the office staff very professional. The medical support staff were equally excellent. Dr Neiner was very thorough and quickly assessed my medical need and we proceeded with executing the plan. I could not give him higher marks for the services provided."
"I had an exceptional experience at Sonterra Dermatology! Nurse Teresa is incredible—kind, thorough, and so personable. She made me feel completely at ease during my laser treatment. I highly recommend this dermatology clinic to anyone looking for real results and a team that truly cares. Thank you, Nurse Teresa, for transforming my skin and boosting my confidence!"
"Acne on my high school daughter's face made her so sad for several of years. After about 6 months treatment at this clinic, she has been cured thoroughly. Amazing result. Very nice doctor and nurse. recommend this clinic"
"Everyone was very friendly and I felt like I wasn’t rushed in my visit. All questions were asked and answered with no problem. Very clean modern office and no wait time."
"Dr. Niener was his normal friendly and efficient self. The staff was very courteous and attentive. I would definitely recommend Sonterra Dermatology!"
"It was a great experience!! We were treated with kindness. They were very knowledgeable. The Doctor and the nurse made us feel very comfortable and satisfied with our visit ."
"Dr. Hinojosa is amazing! Thank you so much! He’s incredibly knowledgeable about skin, and his practical approach makes everything so easy to understand! Highly recommend!"
"Such attentive team from check in to check out. Dr. Metzinger is very knowledgeable and understands my anxiety from having skin nodules that turned out bad when itching. Very clean office."
"Dr. Neiner is an exceptional Mohs surgeon. I had a carcinoma near my eye, and after 12 stitches, I can confidently say, "Trust the process." The swelling subsided, and now I’m left with the tiniest scar that’s easily concealed with makeup."
"I have been with this practice from the start. Always top notch.Typically, in the past, they quote you there on the spot for certain procedures. For the excision of a cyst I didn't find out until I was checking out. Wow. I would have declined to have the procedure done at this time due to my current financial circumstances. My fault for not contacting my insurance in advance, but a heads up to the approximate cost would have been nice. So 1 thing in over 13 years. A+ Highly recommend this practice!"
"Dr Hinojosa is the best!! He really takes his time to listen and answer any questions we have. Since my daughter’s treatments with eczema, her skin has since been the clearest I’ve ever seen! Dr Hinojosa is a doctor that genuinely cares and values his patients and we are happy to have found him and Sonterra Dermatology. I highly recommend SD very clean and friendly staff"
"Great place where people care and get you the treatment you need. Unfortunately I went to the wrong doctor before I found Sonterra Dermatology. Thank you Dr. Malan!!"
"I’ve been a patient at Sonterra Dermatology for over 7 years. Dr. Garcia and her staff are excellent! I recommend Sonterra Dermatology for all your skin needs."
"Outstanding visit with Dr Matt Malan at Sonterra Dermatology. He detected possible problems and concerns. Very thorough in his examination and evaluation, and explained everything well. Great support from Nurse Crystal as well as friendly check in and check out Highly recommend 👍👍👍👍"
"Visit for routine melanoma screening. All went smoothly. Very courteous staff, on time and efficient. Dr. Malan was exceptional in his screening and helpful in educating me on prevention and signs to look for in skin changes."
"Another great visit at Sonterra Dermatology. What a great practice. It starts in the front with the super nice staff to check you in and the docs and PA’s that take amazing care of you. I would highly recommend them to anyone. Very thorough and you never feel rushed. Always happy to answer any questions you have."
"Great experience with Dr Allison Metzinger , she listened attentively to my concerns and gave me her professional opinion as well as the care I have to follow. Tank you!"
"I am very pleased to have Dr. Neiner as my dermatologist. He is professional,kind, and is truly interested in his patients. I appreciate his knowledge and pleasant manner."
"I saw Erica Ramos PA and she was so so lovely. Very reassuring, made the visit very comfortable and was very gentle with a biopsy. I’m lucky I found her, she relieved a lot of anxiety for me!"
"Dr. Mathew Malan is my favorite doctor at SD. He’s thorough, he listens, he takes his time, and he’s friendly. I can tell he loves what he does and it shows. Thank you Dr. Malan. Also adding, his nurse assistant is just as wonderful! I really like her, they make a perfect duo."
"Late to my appointment, and Dr Hinojosa still saw me. Took his time and listened to me. Can't find service like this any where. Sonterra Dermatology deserves a 5 rating."
"Dr. Allison Metzinger and the Team at Dermatology of San Antonio are absolutely outstanding. They run on time, do not rush and are very very thorough! Highly recommend!"
"Dr Jorge Hinojosa and associates were so kind and caring. The front office was welcoming and efficient even when I got a little lost getting there. The good news it’s just Seborrheic Keratosis (wisdom spots). I will see them again in one year! 🩷"
"Dr Malan is a fantastic doctor he has great people skills, allows you to be involved in your care plan.. A very wonderful staff. I was seen very quickly and very friendly people. I can’t say enough good things. I am so happy that I have chosen this practice!"
"I have been going to Sonterra Dermatology for over 2 years and have always had a pleasant experience. The front desk staff are always speedy and effective, something I always appreciate as someone who works reception for a medical office. The medical assistants are professional and personable. I usually see Dr. Metzinger who is very knowledgeable and has suggested new treatment options while explaining the risks vs benefits so I could make an informed decision. You can tell that she keeps up with the latest research and recommendations by suggesting new medication options that my old dermatologist had been uninformed about. Receiving prior authorizations for medications has been a seamless process and the biologics coordinator has kept me updated every step of the way, which I greatly appreciate. I recommend Sonterra Dermatology to any of my friends and family looking for a dermatologist!"
"Everyone at Sonterra Dermatology was extremely polite and professional from the young lady who checked me in to Greg who took some personal information to Dr. Neiner who was great. He was very efficient removing a couple of growths from my face quickly and painlessly. If you have any issues with your skin, this is the place to go!"
"Sonterra dermatology is top shelf. From the moment you walk in to the office you are treated with respect, professionalism, and courtesy. Dr. Neiner is awesome. He takes his time with you. Explains what he’s doing and makes sure you understand his lesson to stay covered up and out of the sun. He’s fantastic."
"Great customer service, short waiting time, great medical care, was there less than an hour from appointment time to walking out with prescriptions in hand. There is a pharmacy downstairs on 1st floor."
"I was botched and had some skin damage under my eyes, I was seen by Dr. Hinojosa who was so kind, empathetic and honest. His bedside manner was top notch and after the experience I'd had I was on edge with any treatments for my face but he won over my trust and confidence , and a few months later I was able to see the results of hos treatment plan and I'm 💯 happy and look so much better !! I recently met with Dr. Garcia for a cosmetic treatment and ahe was so friendly! I loved her suggestions for my botox and am loving my results. I recently started a treatment series for MD laser with Teresa who was super detailed with the process and realistic results but after seeing the results of my first treatment I'm now super excited for my future treatments! Everyone at this office is super nice and I love all the services from the medical side of the clinic to the cosmetic side. I would refer and highly recommend this clinic, as they have AMAZING, CARING providers and staff."
"Beautiful facility. Super nice people. Very little wait time. I needed a quick appointment to have someone look at a suspicious mole, and they scheduled me in five days. I’ve been coming here for several years. Even though it’s way far from my house, I will continue to come to this place. I’m very happy."
"All of the nurse and the Doctors are extremely nice and thorough. They take extra time to make sure you're comfortable. All of the procedures are explained, as well as the course of treatment. This is the number one place in San Antonio for dermatology. If you need cosmetic, preventative or diagnostic care, this is the clinic of choice. I trust the doctors with my skin care. If you need a dermatologist, this is the place . I certainly will not go anywhere else."
"A fantastic office and staff. I have been going to Dr. Garcia since she took over Dr. Haddock's business years ago and I have always been more than happy with Dr. Garcia and staff. I recently had my yearly skin exam by her PA Dr. Ramos and she was fantastic. I was impressed with how thorough she went over my body and examined and questioned everything. The office itself is beautiful and I noticed this year that it appears the office has expanded into more space. As some one else said on one of the reviews, if only all dermatologist offices were run like Dr. Garcia's."
"EXCELLENT, Dr. García Always punctual, I have never waited even 1 minute for my appointments for 6 years. Dr. García is very professional, she listens to the patient, "she is patient", human, kind and with a lot of charisma, she always receives you with a smile. And of course he speaks both languages excellently, English and Spanish. Thank you Dr. Annabelle García. Ruth Vazquez."
"Dr Metzinger is outstanding! As always, she is very thorough, conscientious, and truly concerned about my health. The clinic is well staffed by caring and competent people. My appointments are always pleasant."
"The doc and staff are all just the most amazing people ever. Everyone is so nice and helpful. Doc H. Is cautiously aggressive and gets you taken care of exactly how it needs to be done. Thanks guys!"
"I saw Dr Malan today. He made me feel at ease about my issue and also a participant in my care. He is very thorough and has quite a pleasant personality."
"Dr. Malan is great. He sees my child and is always so welcoming and takes his time to make sure all of our questions are answered. Great experience with every visit."
"Dr. Hinojosa was very knowledgeable and thorough and I appreciate all of his advice. It has been a long time since I've seen a doctor and I had alot of anxiety. He was very patient with me. He looked up the products I was using and recommended clean products instead of some of the ones I normally use. I appreciated his knowledge about what is truly good for your skin vs. what we are taught and see on the market daily. I would recommend him highly."
"Dr. Neiner and Greg were so incredible ♡♡!!! They were very professional, thorough, friendly, and compassionate. My Mohs procedure was painless! THANK YOU♡♡ I HIGHLY RECOMMEND SONTERRA DERMATOLOGY AND DR. NEINER!!♡♡"
"Dr. Jorge Hinojosa a very knowledgeable, up to date, caring, thorough. Great staff, well run office. Highly recommend Dr. Hinojosa and Sonterra Dermatology!"
"I have been going to Sonterra Dermatology for years and I would not go anywhere else. I love this place. All Staff and doctors are awesome. Dr Metzinger has always taken care of me. I would highly recommend Sonterra Dermatology. I am still a patient at Sonterra Dermatology and now they help me with creams and serums for my face to keep it looking youthful and at its best and my medical ( psoriasis) has been under control at its best. I can wear shorts and swimwear without having to worry about it. I love Sonterra Dermatology and I highly recommend it to my family and friends. 👍🏽"
"Great experience! Everyone from the check in to check out was great. Dr. Metzinger is very professional and knowledgeable, she’s the kindest doctor I know. She listens to all my concerns without rushing me and then she explained everything I needed to know. I love this place, it’s always very clean and welcoming. Kindly recommending to anyone interested in a good dermatologist!"
"Dr. Neiner and the Sonterra Dermatology staff have always been professional, knowledgeable, and genuinely concerned with my medical needs. As always, thank you for the excellent care!!"
"The entire staff was wonderful. Service was expedient and prices were reasonable. I particularly enjoyed that Dr. Neiner was such a fun and engaging provider."
"This was my first visit with Dr. Hinojosa. I was greeted by very friendly and efficient staff and had a very short wait before I was taken into the exam room by Dr. Hinojosa's very kind and friendly nurse. Dr. Hinojosa recognized what my issue was immediately and treated it during that visit. He was efficient, friendly and informative. I was very pleased and will continue to see Dr. Hinojosa."
"Sonterra Dermatology gets an enthusiastic 5-star rating from me. - Making an appointment is very easy, you get to speak with a real person (if you don't want to do it online) who will answer your questions. They are very friendly. - The office is modern and well-equipped. They are able to perform many of the procedures in-house. The treatment rooms are very clean. - The staff - from the front desk to check out - are friendly, helpful, and well-informed. - Dr Malen and his medical assistants are great. (Dr Malen took his time to thoroughly explain my condition and many of the treatment options that are available to me. He was gracious, understanding, compassionate, patient, and very helpful when it came to creating a treatment plan.) *As a side note / observation: every time I have seen Dr Malen interact with staff or a medical assistant, he has been professional and respectful. He speaks / interacts with them with courtesy."
"Dr. Garcia and her staff make their patients feel comfortable and calm by answering their questions and taking the time necessary to explain the treatment to be considered and followed."
"Amazing staff, from start to finish!! Everyone at Sonterra Dermatology greets you with such Joy!! I am a patient at the Laredo Sonterra Dermatology location and came to San Antonio to try a new laser treatment (not yet available in Lrd) which I loved!! Teresa is amazing!! She really explains the reason why and how the laser works. She is so nice honest and carries a great conversation!! Thank You soo much!! Cannot wait to continue my journey with maintaining healthy skin :):) the Sonterra Family is the BEST!!"
"I love how quick and efficient everyone is here! Dr Garcia is wonderful, friendly and kind. She’s great at her job and with her patients. The entire staff is always so nice and helpful. Wouldn’t go anywhere else!"
"100% satisfied. Sonterra always my first choice to go for . Highly recommend, all the staff very friendly and make me less nervous for my appointments"
"My first visit to have some “spots “ checked out. From initial contact through the entire visit it was a great experience. Dr Malan was personable and efficient. He identified a few areas of minor concern and laid out a plan in terms I could easily follow. His assistant (I must apologize as I’ve forgotten her name) was wonderful. The people at the front were friendly and efficient. All in all a 5 star experience M Crary"
"Dr. Jorge Hinojosa is a wonderful person; kind, very knowledgeable. My husband and I are very happy to have him as our doctor. The rest of the staff are awesome too."
"On time, VERY friendly staff and a “normal” expert Dr Matthew Malan who listened, answered all my questions. As Great an experience, information and treatment as you can get if you need to go to a dermatologist."
"I could not get an appointment with the dermatology office I have been a patient of for at least 5 years until 2 weeks. This was concerning a rash a developed from mosquito bites that my primary care wanted me to have looked at by a dermatologist asap. Even a PA or Nurse Practitioner was not available until the first week of September. I even called my primary care for a referral (which I don’t need with my insurance plan) , but unfortunately, they refer to this same practice, so I was on my own. I pass this office all the time, so decided to try them first. They got me in the very next morning with one of their doctors (who gets in to a see an actual MD that quickly these days, let alone a specialist?). He was knowledgeable and put me at ease immediately. I scheduled my annual skin cancer check with him for next week. I’m going to pick up my medical records from the previous dermatology office and I’m done with them. Just thankful I found an office that still gives great service and very professional!"
"Dr. Niner does a thorough job of checking my wife and I for skin cancer and other skin issues! He is very careful to minimize any pain during treatments!"
"I never have had to wait long to see the doctor, which is a marvel compared to some practices. I feel confident in Dr. Metzinger’s care.The front office is friendly & welcoming."
"PA Erica did my skin cancer screening. She was thorough, told me about things she saw, and has excellent bedside manner. She answered ALL my questions! All the staff members were friendly & professional. Waiting time before seeing her was not long. I recommend Erica & Sonterra Dermatology"
"Dr. Neiner and his team are excellent. I had 3 Mohs procedures for skin cancer and they made the experience a positive one. I appreciate the team and how they cared for me. Thanks!"
"I recently retired and went on Medicare. If you haven't gone through the process, it can be a nightmare. With my commercial insurance available through my employer gone, I learned that my copay for my medication was going to be $4159 every two month's. When I heard this I thought I would have a heart attack. This where I have to mention Veronica Hernandez a Patient Care Coordinator that works on weaving through the maze of insurance and coverages for the kinds of medications I am on. Veronica was extremely calm and reassuring as we worked through the process of researching how I could get assistance with these astronomical out of pocket costs. After several weeks of major anxiety on my part, Veronica was able to help secure the help I desparately needed and I will be able to continue my medication. For anyone that knows anything about psoriasis, it is a psychologically devastating condition. The fact that I will be able to continue taking my medication without interruption to my treatment is a real blessing. And I have Veronica to thank for her efforts, knowledge, patience and caring. Thank you Veronica!!"
"The entire experience, from the moment I walked in, was excellent,(Moh’s procedure by eye) The staff was friendly and efficient, and Dr.Neiner was knowledgeable, kind, and took the time to address all my questions and concerns. I left the clinic feeling confident in the care I received. The clinic also has a great communication system where patients may receive information as well as ask questions with quick feedback. Thank you Susan Lewis"
"I visited today to get a full body check up and had a great experience! Erica Ramos was attentive, informative, efficient, and overall gentle and friendly. I will be back! Thanks y’all!"
"I highly recommend Sonterra Dermatology ! I appreciate the friendless of their staff and the care and skill Dr Metzinger gives her patients. Dr Metzinger makes her patient the priority, and I feel very blessed to have her as my doctor."
"Super friendly and customer oriented. My appointment was scheduled forty-five minutes after my wife’s appointment, but they fit me in without having to wait. Quick and efficient with a skin biopsy. Definitely will use again!"
"Front office staff extremely polite and welcoming. Dr Matthew Malan explains very detailed and is easy to understand what is is telling me about my skin. Great doctor and staff!"
"Very nice office. Staff were pleasant and very professional. Minimal wait time took place. Dr Garcia is superb! Dr Metzinger is outstanding! Both have great, very pleasing “bedside manners.” Excellent experience in a first rate practice! I’ve now had three MOHS procedures for basal cell cancers on my face. I’m very pleased with the results; both Dr Neiner and Dr Owen are very professional and friendly, and they are highly skilled. Greg, the nurse, was outstanding as well. This is a superb medical practice. And, Dr Neiner is superb in dealing with skin cancer. Wonderful and efficient practice. Saw Dr Neiner again today for another skin cancer. He’s the best!! Great skin cancer specialist."
"Everyone was very professional and courteous. Even though I was a few minutes late, they squeeze me in between patients, I was given plenty of time for a thorough exam and they answered all my questions."
"Very nice office. Staff were pleasant and very professional. Minimal wait time took place. Dr Garcia is superb! Dr Metzinger is outstanding! Both have great, very pleasing “bedside manners.” Excellent experience in a first rate practice! I’ve now had three MOHS procedures for basal cell cancers on my face. I’m very pleased with the results; both Dr Neiner and Dr Owen are very professional and friendly, and they are highly skilled. Greg, the nurse, was outstanding as well. This is a superb medical practice. And, Dr Neiner is superb in dealing with skin cancer. Wonderful and efficient practice. Saw Dr Neiner again today for another skin cancer. He’s the best!!"
"It was such a pleasure to meet Dr. Metzinger today. She is very thorough and knowledgeable! Awesome assessment and recommendations. The staff personnel were awesome. I highly recommend Sonterra Dermatology and Dr. Metzinger."
"Sonterra Dermatology did a great job for making my experience more enjoyable! The front staff and doctors were friendly and attentive to answer all my questions for my procedure."
"Extremely efficient employees at front desk. My nurse and doctor were very friendly, understanding and helpful. I will return as needed to see Dr. Malan."
"The entire staff goes way beyond in helping & being very friendly. I truly appreciate the attention & expert work from everybody there-the front desk help starts it all. Dr. Niener is one of the top Dermatosis in the business-very knowledgeable & honest in every aspect. I HIGHLY recommend Sonterra Dermatology!"
"Sonterra Dermatology gets an enthusiastic 5-star rating from me. - Making an appointment is very easy, you get to speak with a real person (if you don't want to do it online) who will answer your questions. They are very friendly. - The office is modern and well-equipped. They are able to perform many of the procedures in-house. The treatment rooms are very clean. - The staff - from the front desk to check out - are friendly, helpful, and well-informed. - Dr Malen and his medical assistants are great. (Dr Malen took his time to thoroughly explain my condition and many of the treatment options that are available to me. He was gracious, understanding, compassionate, patient, and very helpful when it came to creating a treatment plan.) *As a side note / observation: every time I have seen Dr Malen interact with staff or a medical assistant, he has been professional and respectful. He speaks / interacts with them with courtesy."
"I came to this place because it was recommended to me and the truth is I felt very comfortable. From the reception, the doctor and the person who did to me the facial named Stephanie. The place is very clean and beautiful. I loved the attention."
"Love this place. I love Teresa and Stephanie they are a good team and help me decide what services to do based on my concerns. I've been going here for years for all my treatments."
"This is FIVE STARS PLUS!!!! The Staff is incredible - so friendly, so knowledgeable - they go out of their way to make sure you are comfortable - and the doctors are AWESOME!!!! I have found my forever dermatology clinic!!!! God Bless ALL of you!!!!!"
5.0
Review from
Anonymous
Source:
ZocDoc
Aug 05 2024
"My insurance provider Cigna is bad but otherwise the clinic was good and Dr Garcia gave a good amount of time to listen to my concerns and diagnose the issue. friendly staff and good ambience. Definitely recommend. "
"Amazing facility and staff! Feels like a VIP experience from the minute I walk into building. Highly recommend for both medical and cosmetic purposes. Dr. Garcia has amazing bedside manner, and truly takes the time to listen to my needs."
"Staff was friendly, helpful, and took the time to answer my questions and calm my daughter’s unease with the procedure she needed to have done in their office. We’ll be back for all our dermatology needs."
"PA David Smith is so caring and knowledgeable and I enjoy talking to this young man while he freezes off areas I’m concerned about becoming skin cancer. He was also so good in removing a cancerous growth and it healed nicely with zero pain!! Great group!!"
"They were very accommodating and I was able to get an appointment the same day. The staff was nice and I could not have asked for a better experience."
"Staff is by far the most professional and friendly office in San Antonio. I am humbled and grateful for their Team and Excellent facilities. Thank you for a great visit!"
"I was referred to Sonterra Dermatology PLLC by my stepdaughter. I was amazed how professional the staff and Dr Neiner were. I addressed my concerns to Dr Neiner and he immediately responded with great solutions. His bedside manner was exceptional! I highly recommend this dermatologist and plan on going back for future concerns."
"Teresa is amazing. She explains everything so thoroughly and answers all my questions. I have been with her years for all my laser treatments and will never go to anyone else. Sonterra is most trustworthy clinic for all your needs!"
"Sonterra Dermatology never disappoints. From the front office with Darlene to Kim, Theresa, Stephanie and Dr. Garcia, everyone is welcoming, professional and caring. I couldn't ask for a better group!"
"Always a great experience at Sonterra Dermatology. Staff is friendly, professional, helpful and Dr. Malan is great! He is very knowledgeable and makes you feel comfortable."
"All of the nurse and the Doctors are extremely nice and thorough. They take extra time to make sure you're comfortable. All of the procedures are explained, as well as the course of treatment. This is the number one place in San Antonio for dermatology. If you need cosmetic, preventative or diagnostic care, this is the clinic of choice. opreventative"
"Great experience. Nice, clean spacious office. I've had two appointments, one in the afternoon and one first appointment of the day. Both times staff were on time and got me in and out in a timely manner. I recommend this practice."
"Had an unexpected bout with dandruff I had never had before and was also experiencing extreme dry skin on my elbows. Dr. Garcia provided medicine that completely and quickly took care of it. So thankful."
"Dr. Metzinger is incredibly knowledgeable, empathetic, genuine, and helpful. My teenage daughter and I scheduled an appointment together and she was able to efficiently and expertly address all of our issues. We had a lovely experience from our welcome to the office to checkout."
"Great experience! This was my first time going to Sonterra Dermatology. Office staff was super friendly and helpful. Dr. Metzinger was wonderful. She really took her time answering all of my questions, and had immediate solutions for me. This is definitely my new dermatology office, and I will 100% be going back to both Dr. Metzinger and Sonterra Dermatology. 10/10"
"First time visit. Saw Dr Niner. Easy to check in with professional and courteous staff. The doctor was very patient and addressed all my concerns. He was on time . Excellent manner and knowledgeable."
"Nursing staff was kind and made me feel heard. They did not rush us, and were patient with my child (patient). They answered all my questions and were curious. I highly recommend them."
"Great customer service from all steps of the visit, my Nurse Practitioner was extremely more than helpful and informative. Then I was sent to their own pharmacy downstairs where it took no time at all for them to check with my insurance and get my prescriptions ready. Was very pleased with my overall visit. Definitely found the perfect dermatologist office."
"Super friendly staff. Wasn’t a lot of sitting around and waiting like most Dr offices. Super efficient and to the point. Receptionists at the front actually looked like they enjoyed their job and were happy to help."
"Very friendly staff. Dr Malan was very nice and. Answered all my questions and explained everything thoroughly. Wait time was great! In and out in 30 minutes!"
"Dr. Mitzinger is the best! She really cares about her patients. After having tried multiple biologics, I finally found one that works for me. Dr. Mitzinger makes sure I have access to get my expensive biologics for a never-ending skin condition. Thanks to her, I have clear skin, and my psoriasis is manageable. I also want to thank Veroncia for helping me with the copay assistance program."
"Pleasant and professional. Ambience is attractive and designed for the comfort of patients. Highly recommended! The Staff and professional team were very kind and attentive as I had a moment of dizziness. The Doctor himself accompanied me to the elevator and offered to go farther, a kindness I declined. First class, and above and beyond. Thank you all."
"Dr. Hinojosa was very thorough and was eager to answer any questions. Friendly and efficient staff. Disappointing that Dr Garcia is dropping me and others as patients to expand her business elsewhere."
"Beautiful office with a helpful staff and no long wait. Dr Garcia was thorough and quickly took action. I would highly recommend and will not be so anxious next time !!"
"Love Songerra Dermatology. I see Erica Romos and truly enjoy her. She addresses my concerns and educated me. I never have a long wait, the office staff is very friendly, and everyone truly offers great customer service."
"Faculty is very professional and nice all the time! David Smith is very down to earth and very understandable. Makes you feel comfortable and does everything he can to help!"
"All my questions and concerns were addressed. The staff were clear and thorough with instructions. Dr. Hinojosa was very professional and friendly. Great office experience."
"I got in quickly and the office was easy to find. The staff was very nice and addressed questions i had about skin issues. Several treatment options were offered."
"Wonderful office, staff is super friendly! I will most certainly be going back to Sonterra Dermatology! Highly recommend and Allison was beyond helpful."
"Dr. Garcia, and her staff are the best! Teresa, Cindy, Kim, and Stephanie do a great job. I definitely recommend going to Sonterra dermatology for your skin care needs . I returned today to Sonterra Dermatology , for a laseMd laser treatment with Theresa. I can confidently recommend this treatment with Theresa. First, Stephanie will numb you make you totally comfortable and Answer any questions you might have. Once you are numbed, Theresa will start the procedure in a spa like room. She is an expert with lasers. You can trust that you will get great skin care, advice, and care at Sonterra dermatology!"
"I’ve been coming here since 2019 when I was diagnosed with skin cancer. I have seen Dr. Anabelle Garcia; PA Daniella Arellano; PA Erika Kelso and most recently Dr Jorge Hinojosa. The PAs are no longer there but regardless they were great. Every single person since I check in until I check out have always treated me well and made me feel cared for. All my skin screenings for cancer and psoriasis have been through and through! I love this practice so much that I recommend them to friends and family. My husband visited with Erika Kelso and he was very satisfied with the consultation. As always ñ, they answered our questions and explore options with us every time until we I d something that fits our needs. I will continue to come and keep recommending them every time I can."
"Absolutely, love this facility! The providers are extremely knowledgeable and truly listen to patients concern. Staff are very professional. Would highly recommend this facility for your skin needs."
"Dr Neiner n Greg are so awesome. Very helpful and kind. I highly recommend Dr Niener. I wish all doctors were like him. He has done several Mohs surgeries on me and you can barely see my scars. He’s very knowledgeable and loves his job. His bed side manner is awesome. He makes you very comfortable and treats you like a friend. He’s by far one of the best doctors I’ve ever had. You will love him."
"From the time I call to the time I leave, everyone is professional and nice. I got there ten minutes early and I was in a room before my scheduled apt time. The nurses and doctor asked me questions, listened to me, and I never felt like I was being rushed out of there. That being said, I was outta there 15 minutes after my scheduled appointment time. This is a great facility with even better staff! Highly recommended!"
"So far I have been very comfortable at this office. The staff are friendly and courteous. I am seeing results from my treatment, which is always encouraging."
"Love Sonterra Dermatology! Friendly and professional staff and appointments are always on time. I saw Erica Ramos, PA and am so pleased with her expertise and follow through. This is why I gave Sonterra Dermatology a 5 out of 5. ❤️"
"I’ve been seeing a dermatologist for over 30 yrs and have seen numerous doctors in San Antonio and other places. This is by far the best group I’ve experienced. The office staff go above and beyond to help you with scheduling and other needs, and they can usually get you in fairly soon for an apt. Dr Neiner is great and he and the other doctors I’ve seen there take the time to provide excellent patient care. Highly recommend."
"I recently had the pleasure of visiting Sonterra Dermatology at the Stone Oak location. The moment I walked in, I was greeted by Amy who was friendly and welcoming. When I was called to the back by Kim she greeted me and shared how she remembered me from 4 years ago, (mind you this was my second visit with Sonterra) that was impressive and that shows she takes pride in her clients. The experience I had with Kim was outstanding. During the process of my Diamond Glow appointment, Kim was very thorough which made me feel calm and confident. I’m definitely getting my money's worth with this process. Today, is a week from my visit with Kim and can’t tell you how satisfied I am with my results. Overall, I’m a happy client and will recommend Sonterra to others…I’ll be back, Kim and Amy. Helpful 0 Thanks 0 Love this 0 Oh"
"Had a simple visit just a mole removal, but Dr. Garcia was so fast calming and efficient. The mole was gone before I Could even think about being nervous."
"The staff and Dr. Metzinger were fantastic. Dr. Metzinger was so helpful on some issues I have and she did everything single thing I asked. Could not be more pleased. And I appreciate her friendly smile(smiled the whole time)."
"Fantastic! They got me in last second (other places were booked out for months), and were attentive, friendly, and professional from start to finish. David Smith and his team were great. I highly recommend this group! Thank you!"
"I recently had the pleasure of visiting Sonterra Dermatology at the Stone Oak location. The moment I walked in, I was greeted by Amy who was friendly and welcoming. When I was called to the back by Kim she greeted me and shared how she remembered me from 4 years ago, (mind you this was my second visit with Sonterra) that was impressive and that shows she takes pride in her clients. The experience I had with Kim was outstanding. During the process of my diamond glow appointment, Kim was very thorough which made me feel I was getting my money's worth. Overall, I'm a happy client and will recommend it to others."
"I recently had the pleasure of visiting Sonterra Dermatology at the Stone Oak location. The moment I walked in, I was greeted by Amy who was friendly and welcoming. When I was called to the back..."
"Always courteous, caring, and professional! Dr. Metzinger listens to my concerns and provides treatment options without pressure. My mother, daughter, and son have also become her patients!"
"Very nice office. Staff were pleasant and very professional. Minimal wait time took place. Dr Garcia is superb! Dr Metzinger is outstanding! Both have great, very pleasing “bedside manners.” Excellent experience in a first rate practice! I’ve now had three MOHS procedures for basal cell cancers on my face. I’m very pleased with the results; both Dr Neiner and Dr Owen are very professional and friendly, and they are highly skilled. Greg, the nurse, was outstanding as well. This is a superb medical practice. And, Dr Neiner is superb in dealing with skin cancer."
"Everyone who works in the office are extremely helpful. I saw Dr Ramos & she was very thorough in looking over body & mentioned what she saw & if it was ok. It was a wonderful experience."
"Dr Metzinger is fantastic. Takes her time with you and answers whatever questions you have. Does a good job of recommending preventative measures. Staff is equally nice and efficient"
"Wait time to be seen was less than 2 minutes. Excellent care rendered by assistant and Nurse Practitioner. Outstanding Dermatology practice.The doctor made me feel at ease and explained the procedure in detail. Excellent care !!! Dr. Chris Megna."
"Effective and efficient consultation. I did get the level of medical dermatológical attention I came for and did not have to wait beyond my sheduled appointment’s time to see the Doctor Neiner"
"Erica Ramos and Jelly were the best! They explained everything before, during and after my first skin check-up visit. Afterwards, Henry was very pleasant, and professional setting up my next visit. I’m very pleased to be a new patient at this office."
"David Smith,PA-C is excellent. He assessed my skin cancer risks and provided needed information and explanations. I appreciate his expertise and bedside manner."
"Very professional atmosphere, everything was explained very well. It was my first time there and I'm already set for my next appointment in one year."
"I am a new patient to Sonterra Dermatology, Stone Oak location. It was a great experience all around with the staff and facility. I can not say enough positive things about Dr. Metzinger and April. Dr. Metzinger was very thorough, listened to my concerns and I did not feel rushed."
"I had treatments with Teresa Centeno and she was wonderful!! She was always very kind and caring. She is professional and explained everything. Thank you for such great care!!"
"If you need a great dermatologist you need look no farther than Dr. Annabelle Garcia at Sonterra Dermatology on Sonterra Blvd. She and her associates have been treating me for over 12 years now and their diagnostic and treatment regiments are “spot on.” In my experience you can trust Sonterra Dermatology to always be courteous, professional, and exact in both diagnosis and treatments. Without a doubt, they are the best."
"Appointment for full body skin check for anything unusual. Outstanding. Doctor and staff very friendly. Doctor’s skin exam was very thorough and made very helpful suggestions. Highly recommended."
"Staff was amazing and extremely professional! I was provided with medical information regarding my procedure along with care to treat after. I was in and out which was convenient!"
"Excellent. Very clean and modern facility. Very professional front office, nurses, attendants, and all personnel. My doc had the perfect bedside manner. The best!!!!"
"I love Sonterra Dermatology! Dr. Garcia and her team are knowledgeable and friendly. Their office is very clean. A great place for medical and cosmetic derm care."
"EVERY PERSON ON THE STAFF was welcoming and courteous. Dr Neiner was caring, thorough and clear in his explanation of my treatment. Would definitely recommend Dr Neiner and all his staff!!"
"First time going to Sonterra Dermatology. I was very pleased with my experience. I saw Dr Malan and he was really great !! Did not make me feel rushed, explained every step of what he was doing and made sure I did not have any further questions or concerns before he left. Had a suspicious spot removed and was told that his office will call either way which I thought was nice. They expected to have the results in 5 days but ended up getting it two days later . Very happy with my experience and would highly recommend."
"Everyone is always so kind, friendly and very professional. This is the only Dermatologist practice that I have been to so I am spoiled. They can’t all be this amazing."
"Thanks so much to the team and especially Dr. Metzinger of Sonterra Dermatology. You are all so professional and courteous. Looking forward to seeing you all again next year. You are a true blessing."
"My experience at Sonterra Dermatology was excellent. The staff is very knowledgeable and very welcoming. They explain all the different procedures and help patients with information about what is best for their particular needs. The office is very clean and comfortable. Tresa is so professional and very thorough."
"I went to Sonterra dermatology today. From the moment I stepped in the office until I left I was made to feel welcome comfortable and treated in a professional and respectful manner .Each person from the front desk to the physician who worked with me was fantastic. I’d give 10 stars if that were possible."
"In out and done. Not a lot of waiting around. All medical personnel are upbeat and don’t give you feelings that you’ve lost hope over things. Very empowering."
"In out and done. Not a lot of waiting around. All medical personnel are upbeat and don’t give you feelings that you’ve lost hope over things. Very empowering."
"Dr. Garcia is the best! I’ve had the diamond glow & LaseMD treatment done by Kim & have seen drastic improvement in my skin. My skin would not be where it is today without Sonterra Dermatology!"
"Everytime it’s the best experience. Their talented and experience doctors make us feel safe and give us confidence. Thank you so much for Dr. Annabel Garcia and the amazing Allison Metzinger!"
"What a wonderful experience I had today with Sonterra Dermatology! I went in for a Lase MD procedure and had an incredible team of professionals that explained everything in detail, from expectations to aftercare of the procedure. Stephanie and Teresa Centeno, LVN both were amazing! I would highly recommend the practice. Thank you both!"
"Excellent experience!! Office is clean, comfortable, friendly and very efficient. Appt actually started on time, and they understood my insurance benefits so there were no payment surprises. Dr. Neiner and his nurse explained everything before the procedure and expectations for aftercare. The consult and biopsy were completed in just over 30mins but not at all rushed. Highly recommend this office."
"Fantastic experience. They got me in, checked up, and out in minutes. The doctor was extremely polite and answered all of my questions. I respect a doctors that values your time."
"The best dermatologist I have ever visited! Unexpected urgent new patient visit - they got me in SAME day! From check-in to check-out everyone was kind, caring and efficient. Dr. Metzinger quickly offered solutions and took care of everything I needed in this single first trip. It’s difficult to find providers that don’t treat you like a number anymore so I was totally amazed by this office! I will be bringing my whole family back plus friends this way! Thank you Sonterra Derm."
"I had a great visit today and I always do. Dr Metzinger is so passionate about helping to solve skin and hair issues. She is kind and she has such a warm and genuine smile. Thanks for helping me to feel that my needs are important."
"Had skin tags removed. Dr Malan looked at all my skin. Gave recommendations. Timely treatment. Everyone in office from check in to check out very courteous."
"Always a positive experience, whether for skin health or aesthetics! Sonterra Dermatology is a lifetime provider for me. I trust this office and continue to recommend it to all the people I love."
"They’re like a family there and Kim is awesome. Everyone is very warm and welcoming. They explain protocol and procedures quite well in order to help you through the process. I enjoyed my experience!"
"I always have a great experience with Dr. Garcia and the rest of the staff. I don’t have to wait long to be seen when I have appointments and they are efficient and timely when I’m there."
"I'm in the medical field and am very pleased to back in their office. Very clean, prompt and your not waiting past the appointment time. I was seen by the PA. and thought he was thour and informative when it came to my issues. See you in 6 months. Best Regards: SR."
"Very thankful for the experienced physicians and staff. The process to set up an appointment and go through intake process is very efficient. Everyone is engaging and focused on patient needs."
"I was very impressed with Dr Hinojosa and the staff at Sonterra dermatology. They were timely, friendly and thorough. All of my concerns were addressed. Definitely recommend."
"Sonterra, Dermatology Is exceptional. My doctor, Dr Neiner, is an outstanding Mohs surgeon. He and his staff are caring professionals. It’s a pleasure to be treated by them. They have an upscale facility and plenty of parking. I highly recommend them."
"Very efficient treatment in a friendly and supportive atmosphere. Careful check of face and scalp for problem areas. Helpful suggestion for at home treatment with cream."
*Individual results are not guaranteed and may vary from person to person. Images may contain models.